What are the documents required to obtain a sender title?
In order to obtain a sender title, a trade registry gazette, signature circular, tax certificate and certificate of activity are required.
How to top up the new balance?
To top up your balance, you can choose one of the payment methods by logging into your account and add the requested amount of balance.
Is there a mandatory use period?
No, there is no mandatory expiration date for the sender header. However, you should keep it updated regularly.
Is it possible to remove from the SMS list?
Yes, recipients can be removed from the SMS list by typing "CANCEL". This is legally mandatory.
Is there a character limit for the sender header?
Yes, the sender header can be up to 11 characters and cannot contain spaces or special characters.
What types of messages can be sent with the sender header?
Commercial messages, information, campaigns and announcements can be sent with the Sender header.
How long does it take to apply for a sender title?
The application process usually takes between 3 and 5 working days.
How to renew the sender header?
To renew your sender title, simply reapply through the platform and pay the annual renewal fee.
Is the sender title transferable?
No, the sender title can only be used by the applicant and cannot be transferred to anyone else.
Can I send SMS abroad with the sender header?
Yes, you can send SMS abroad with a sender header. But you need to comply with the regulations of each country.
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